Privacy Policy

Privacy Policy for Colour My Wheels

Effective Date: Updated March 2025

Colour My Wheels (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us through our website, mobile application, or other electronic and offline means.

1. Information We Collect

We may collect personal information in the following ways:

1.1 Information You Provide:

  • When you make a purchase, sign up for an account, contact us, or subscribe to our communications, you may provide details such as your name, email address, phone number, shipping address, and payment information.

1.2 Information Collected Automatically:

  • When you visit our website or use our mobile application, we may collect information such as your IP address, browser type, device type, pages visited, and other browsing activity through cookies and tracking technologies.

1.3 Information from Third Parties:

  • We may receive information from third-party service providers, such as payment processors and social media platforms, if you engage with us through those services.

2. How We Use Your Information

We use your personal information for the following purposes:

2.1 Providing Services:

  • To process and fulfill orders, provide customer support, and communicate with you about your transactions.

2.2 Improving Our Services:

  • To analyse user preferences, improve our products and services, and personalize your experience on our website.

2.3 Marketing and Communications:

  • With your consent, we may send you promotional emails, special offers, or product updates. You may opt-out at any time using the unsubscribe link in our emails.

2.4 Security and Compliance:

  • To prevent fraud, comply with legal obligations, and protect the security of our users and business.

3. How We Protect Your Information

We take reasonable steps to safeguard your personal information from unauthorized access, loss, misuse, or disclosure. Our security measures include:

3.1 Secure Data Storage:

  • We store personal information in secure databases with restricted access.

3.2 Encryption & Security Measures:

  • Sensitive data, such as payment details, are encrypted during transmission.

3.3 Limited Employee Access:

  • Only authorized personnel with a business need have access to personal information.

4. Sharing Your Information

We do not sell or rent personal information. However, we may share it in the following situations:

4.1 Service Providers:

  • We may share information with trusted third-party service providers who assist with payment processing, shipping, marketing, and IT support. These providers are contractually obligated to protect your data.

4.2 Legal Compliance:

  • We may disclose information if required by law, legal process, or governmental request.

4.3 Business Transfers:

  • If Colour My Wheels is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transition.

5. Your Rights & Choices

You have the following rights regarding your personal information:

5.1 Access & Correction:

  • You may request a copy of the personal information we hold about you and request corrections if necessary.

5.2 Deletion:

  • You may request the deletion of your personal information, subject to legal and contractual obligations.

5.3 Opting Out of Marketing:

  • You can unsubscribe from marketing emails at any time via the link in our emails.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyse website traffic, and improve our services. You can manage your cookie preferences through your browser settings.

7. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

📧 Email: hello@colourmywheels.com.au
🌐 Website: www.colourmywheels.com.au

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and protection of your personal information as described herein.